Frequently Asked Questions
Help! How do I route GGD in my DAW?
We’ve got tutorials for Pro Tools, Cubase, Logic and FL Studio here – if you aren’t seeing your DAW of choice there, join the GGD Forum and someone in there can probably help you out.
So what do I need to use GGD?
GGD libraries are built for Kontakt Full and Slate Trigger. We currently do not support any other formats.
My library keeps timing out in demo mode?
GGD libraries are built for Kontakt Full, not Kontakt Player. You must have Kontakt Full in order to use GGD as it was intended, however, the demo mode for Kontakt Player allows you to use the library for fifteen minutes. It is possible to get a great sound in just 15 minutes, save and re-open and then print your work to audio.
When will I get my order?
All orders are instant. If you don’t receive your order immediately, you may have entered your email address incorrectly or your email server’s spam filter has blocked your order email from arriving to your inbox.
Do I have to pay you any fees beyond the purchase price if I use these sounds in my compositions for a Film, Album, Game or other recording?
There are no other fees to pay, provided you use our sounds in the context of a musical composition and not as part of a library of sounds.
Can I get a refund?
Due to the nature of GetGood Drums, LLC products (non-tangible digital goods), it is not possible to “return” a product therefore we do not offer refunds or exchanges after a purchase is made.