Frequently Asked Questions

 

So, what is the deal with the new Halpern drums update?
Help! How do I route GGD in my DAW?
So what do I need to use GGD?
GGD Lite keeps timing out?
When will I get my order?
I don't know what's going on, I'm confused and need help!
Is this a free update for previous customers?
How do I install the latest version?
Ok, so I think I've got it working, but my old templates don't work anymore. What's up with that?
Do I have to pay you any fees beyond the purchase price if I use these sounds in my compositions for a Film, Album, Game or other recording?
Can I get a refund?